A lean shared inbox for lean startups 🚀
Attracting people to your product or service is just the first step, but making them want to hang around longer is equally important.
Here’s the good news: you can now do that with a straightforward tool at your side. Use the superpowers of MailTeam to deliver fantastic customer service via a shared inbox.
Effective customer service right in your inbox 📬
Do you want to get traction and grow your startup faster? We bet you do. But how?
You don’t need an expensive, “enterprise-ready” customer service platform that requires you to spend days on building ticket macros, SLAs, and all the other things that contribute zero value to the growth of your venture at the early stage.
With MailTeam it’s way easier!
A tool that blends with your workflow
Your Gmail account can become a one-stop customer service platform for your team in a blink of an eye. Everyone knows how to use it, so you won’t waste any time on training.
Respond in a flash
Everyone in your team can now reply to group emails like support@, sales@, directly from the comfort of their inbox.
One inbox to rule them all
Sharing an inbox means having everything in one place. That makes tracking, dividing, and staying on top of the workload easier for your team.
Your team can make better decisions, faster and with more confidence. All of your external communications are instantly available and searchable.
Here’s what MailTeam brings to your team
Boost your Gmail with features that let every member of your team reply to company emails such as support@, sales@, etc. directly from their inbox!
Still, need to be ensured that MailTeam is the best solution for your business? Well, okay, let’s go:
Need to delegate a reply to an email? Assign it to one of your team members with 2-clicks.
Each received email has a status visible to all team members. It will help all of you to stay on the same page.
Getting the same questions over and over again? Create email templates and share them with your team.
Would you like to consult something with your team members before you hit the Reply button? Use the Email Comments tool, that appears right next to the email thread.
Get a shared inbox for your startup, free of charge
Don't let your customers wait. Get in touch with them fast and answer all of their questions, right from your inbox.