Currently, the G Suite administrator of your company domain will need to whitelist MailTeam to make it available for installation. Install MailTeam via G Suite Marketplace

A lean shared inbox for lean startups 🚀

Attracting people to your product or service is just the first step, but making them want to hang around longer is equally important.

Here’s the good news: you can now do that with a straightforward tool at your side. Use the superpowers of MailTeam to deliver fantastic customer service via a shared inbox.

Startup Communication
Customer Service

Why should startups make efforts to achieve great customer service?

As startup peeps, you already know that user experience is everything. And customer service experience is its crucial part. No matter how extraordinary your digital product or service is, if you’re not able to fulfill your customers’ needs and help solve their problems, it will be hard for you to succeed.

‘’Businesses can grow revenues between 4% and 8% above their market when they prioritize better customer service experiences’’- Bain & Company

Effective customer service right in your inbox 📬

Do you want to get traction and grow your startup faster? We bet you do. But how?

You don’t need an expensive, “enterprise-ready” customer service platform that requires you to spend days on building ticket macros, SLAs, and all the other things that contribute zero value to the growth of your venture at the early stage.

With MailTeam it’s way easier!

A tool that blends with your workflow

A tool that blends with your workflow

Your Gmail account can become a one-stop customer service platform for your team in a blink of an eye. Everyone knows how to use it, so you won’t waste any time on training.

Respond in a flash

Respond in a flash

Everyone in your team can now reply to group emails like support@, sales@, directly from the comfort of their inbox.

One inbox to rule them all

One inbox to rule them all

Sharing an inbox means having everything in one place. That makes tracking, dividing, and staying on top of the workload easier for your team.

Common growth

Common growth

Your team can make better decisions, faster and with more confidence. All of your external communications are instantly available and searchable.

Here’s what MailTeam brings to your team

Boost your Gmail with features that let every member of your team reply to company emails such as support@, sales@, etc. directly from their inbox!

Still, need to be ensured that MailTeam is the best solution for your business? Well, okay, let’s go:

Email Delegation

Email Delegation

Need to delegate a reply to an email? Assign it to one of your team members with 2-clicks.

Email Status

Email Status

Each received email has a status visible to all team members. It will help all of you to stay on the same page.

Email Templates

Email Templates

Getting the same questions over and over again? Create email templates and share them with your team.

Email Comments

Email Comments

Would you like to consult something with your team members before you hit the Reply button? Use the Email Comments tool, that appears right next to the email thread.

Get a shared inbox for your startup, free of charge

Don't let your customers wait. Get in touch with them fast and answer all of their questions, right from your inbox.