Your privacy is critically important to us. At MailTeam we have a few fundamental principles:
- We never store the content of your emails!
- We don't ask you for personal information unless we truly need it. We too dislike services that ask you for things like your gender or income level for no apparent reason.
- We don't share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don't store personal information on our servers unless required for the on-going operation of one of our services.
If you have questions about deleting or correcting your personal data please contact our support team.
code quest sp. z o.o. ("code quest") operates MailTeam. It is a code quest's policy to respect your privacy regarding any information we may collect while operating our website.
The column on the right provides a short explanation of the paragraphs and is not legally binding.
MailTeam is a service created by people, for people. We know how important privacy is to you because it's important to us.
That's why we're committed to ensuring the information we collect from you - and that we ask that you provide to us from time to time - is both necessary and reasonable to provide you with the best services possible.
Like most website operators, MailTeam collects non-personally-identifying information of the sort that web browsers and servers typically make available - e.g. browser type, language preference, referring site, and the date and time of each visitor request. We do this for purposes of understanding and improving our users' experience. While we may, from time to time, make certain aggregate user information available (e.g. releasing information on our site regarding user trends and site analytics), we will never release any information identifying any individual site visitor or sell or transfer any of this information other than as described below.
We collect information to make a MailTeam website useful for you.
Gathering of personally-identifying information
Certain visitors to MailTeam's websites may elect to sign up to use MailTeam's services offered via one or more sites. In these instances, we are required to verify that you are indeed an actual person and that you are (and will continue to be) in compliance with MailTeam's Terms and Conditions. In order to do so, we may ask that you provide us with certain personally-identifying information for such purposes. The amount and type of information that MailTeam gathers depend on the nature of the interaction. For example, we ask visitors who sign up for an account at MailTeam to provide an email address. Those who engage in transactions with MailTeam - by purchasing access to the premium features - are asked to provide additional information, including (as necessary) personal and financial information required to process those transactions. In each case, the MailTeam collects such information only insofar as is necessary or appropriate to fulfill the purpose of the interaction. code quest that owns MailTeam services does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
code quest, a software house behind MailTeam, discloses personally-identifying information (actual or potential) only to those of its employees, contractors and affiliated organizations (i) that need to know that information in order to process it on code quest's behalf or to provide services available at MailTeam's websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using MailTeam's websites, you consent to the transfer of such information to them. code quest will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors, and affiliated organizations, as described above, code quest discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or another governmental request, or when code quest believes in good faith that disclosure is reasonably necessary to protect the property or rights of code quest, third parties or the public at large. If you are a registered user of a code quest website and have supplied your email address, we may occasionally send you notices to tell you about new features, solicit your feedback, or just keep you up-to-date with what's going on with code quest and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. code quest takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
We collect your registration and user profile data. Our servers also collect log information used to make the website faster and better. Our servers need to enter third party apps in order to provide you with a service you want us to deliver. If you sign up for MailTeam services we need to collect certain data to ensure you are human and you can pay for the services requested. We do not sell your information to anyone. However, we may release other information to authorities where required by law.
Using data provided by Google
MailTeam is using data from Gmail inbox to allow its users to use services. MailTeam’s use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Below is a list of all data we store or use with explanations why we need it.
Data MailTeam stores:
- Refresh tokens - a token is assigned to each google account in MailTeam. We use this to perform actions for registered users and shared mailboxes.
- Email addresses - of users and shared mailboxes. They are essential for us to know which account performs actions in MailTeam and whether or not should have access to certain resources.
- Email metadata - Message-ID and References RFC headers values from emails. We need this data persisted in order to display addon message UI(email delegation, email statuses, comments) consistently across all shared mailbox users' mailboxes.
Data MailTeam processes:
- Shared mailbox emails - we monitor all emails on each created shared mailbox. In users mailboxes, we only process messages coming from shared mailboxes. We add a custom "X-MailTeam-No-Sync" header to some messages to ensure no email duplicates when we process shared inbox emails.
- Google account data - We process user profile pictures (in order to display them in circles) and profile data retrieved from the Google People API (to send emails to registered users and inject mailbox name into email templates).
- Gmail labels - we create and modify labels in users' gmail mailboxes. These are then attached to email threads coming from shared mailboxes, and can change depending on user actions. We only manage labels we create.
- Sending emails - we send emails as shared mailboxes back to the client. This is necessary as shared mailbox users' replies are pushed to the shared mailbox and then sent back to clients as if the shared mailbox replied.
- Retrieving users drafts - we process the users' gmail drafts. This is only done on demand when managing email templates, in order to determine the content of templates.
We only store data completely necessary in persisted form. We make use of Gmail API and Google People API to enable proper functioning of MailTeam functionalities and enhance MailTeam user experience.
We are very concerned about your privacy and we will never provide your email address to a third party without your explicit permission. MailTeam may send out emails with MailTeam-related news, products, offers, surveys or promotions.
You may also receive notification emails from MailTeam, which inform you of actions (e.g. team member actions) that have been performed on the site.
If you do not want to receive an email from us, please get in touch with us.
However, please note that in all cases you will continue to receive all system emails (e.g. those regarding forgotten user passwords) and legal notices (e.g. updates to our policies) from us.
We will send you emails based on your preferences. From time to time we may need to send emails to all our users.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and tell us how and when pages in our website are visited and by how many people. MailTeam cookies do not collect personal information, and we do not combine information collected through cookies with other personal information to tell us who you are or what your screen name or email address is.
To remember you, our system will give you a cookie. It's safe.
If codequest or substantially all of its assets were acquired, or in the unlikely event that we go out of business or enters bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of code quest may continue to use your personal information so long as it complies with the custodial obligations in this policy.
Conditions of Use